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Our
Mission
Requirements Quest is committed to improving the effectiveness of individuals
and organizations in managing project requirements. Three successive approaches are used to advise clients on strategic requirements planning, educate staff on
current industry best-practices, and provide consistently high-quality resources to execute these practices into existing processes. The goal is for clients to
achieve stakeholder satisfaction on all projects.
Our Client Successes
Church Mutual Insurance Merrill, WI.
When our company contracted with you for the requirements class, we
were looking for a methodology that we could develop into our own best practices. As of this writing, we are using the Requirements Quest process and have had excellent
results.
One of our new development projects was to the point of having the
requirements completed. But after the week in your class, the business analyst asked to take the additional time with this project to re-write the requirements
using the methodology. She did and the results are amazing. What was going to be a partially automated/ partially manual solution is now going to be fully automated.
Why? Because by following the methodology we identified additional stakeholders, documented the “as is” process, used validation and the result was new and complete
information that allowed the complete automation. Needless to say, the business is extremely happy.
We have just completed four additional projects. They were implemented
within our scheduled dates. They were quality initiatives. They satisfied the customer. Here are some interesting facts. Of the total project time 50% was spent
in requirements, 30% in programming, and only 20% in testing. These facts are interesting because prior to this methodology the time for requirements and testing
were flipped. And depending on the complexity of the programs there was usually a large amount of re-work. With the new process, two of the projects had one bug
each in the programs. The rest of the programs were clean. No rework. None.
There is a learning curve. It does take additional start up time to
get people used to doing the new steps and we haven’t completely settled on the right format for maintenance projects. But we are seeing success. We have now sent
all of our business analysts and system programmers and system analysts through this course. We are sold on the methodology! It works!
Thanks, Roxanne, for the great program and for your passion in presenting
it. It encouraged people to try it for themselves. And gave us the methodology we were looking for
Marj Krause
Director of Application Analysis and Design
Church Mutual Insurance Company
Merrill WI 54452 (715) 539-4246
CUNA Mutual Group, Madison, WI. Beginning in late 2003, Requirements Quest was asked to assess
current requirements management practices at the CUNA Mutual Group (CMG) offices in
Madison,
WI
. The resulting education plan first established industry best-practice standards and processes for use by business analysts across the company, including the Waverly,
IA office. Next, a series of customized 3-day workshops were held during a ten-month period to train more than 200 Business Analysts. A separate 1-day customized
course trained more than 300 suppliers and receivers of requirements that included executive management, business managers, trainers, subject matter experts, development
staff and testers. The customizations included an overview of business process modeling techniques delivered in conjunction with the Project Services group. Finally,
a Requirements Quest mentor was used on a pilot project to ensure that the new process was having the desired effect on project success.
General Casualty Companies, Sun Prairie, WI. Conducting formal training courses for the business
systems unit. The business systems unit acts as liaison between the business lines and the information technology staff to manage application development
projects utilizing their recently defined project life cycle (PLC) methodology. The customized training courses are supporting the requirements management
process within the PLC methodology, while enriching the skills of the associates in best-practice, requirements management techniques.
West Bend Mutual Insurance Company, West Bend, WI. Led a project team through the definition, refinement and implementation of an application development process. Developed
and conducted customized training courses to enrich the requirements management skills of their business analysis team. Provided consulting and
mentoring as the associates applied the new process to strategic pilot projects.
Our President
 Roxanne
E. Miller, the principal consultant at Requirements Quest, has been consulting and training for ten years. Roxanne has many years of experience
with requirements engineering and management, software development, change management, software testing, facilitation, and leading process improvement activities.
She has consulted for several international banks and insurance companies in the
United States
, and national banks in
Brazil
and
Portugal
.
Roxanne is a
Wisconsin
native, and earned her bachelor degree in Management Information Systems (MIS) at the University of Wisconsin-Eau Claire. She has recently made
the state’s capital city,
Madison
, her home. As a member of the Greater Madison Chamber
of Commerce, she strives to contribute to the community that is consistently ranked “
America
’s Best Places to Live and Work.”
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