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Instructor Bruce

Bruce D. Opsal, Certified Business Analysis Professional™ (CBAP®) since November 2007, is an Information Technology (IT) veteran with over 30 years experience in various IT capacities.  The majority of his career has been with financial services companies.  Previous roles include programmer, analyst, project manager, IT manager, and business analyst.  In all those capacities it was the Business Analyst (BA) role Bruce most enjoyed – being the liaison between all stakeholders.

As a Senior Business Analyst Consultant and Lead Instructor, Bruce joined Requirements Quest® in 2007.  Bruce is actively involved with the International Institute of Business Analysis IIBA®.  He is serving his second term on the board for the IIBA® Greater Madison Chapter as Vice President of Professional Certification.  In this role Bruce organizes study groups and helps business analysis professionals engage in learning the IIBA’s Business Analysis Body of Knowledge (BABOK®).

Bruce is a native of Wisconsin and earned an AA in Data Processing from Madison Area Technical College.  While working in Minneapolis/St. Paul, Minnesota, he earned a BA with a business emphasis from Metro State University.

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Client Testimonials:

  • Bruce was the lead instructor at Requirements Quest when Northwestern Mutual was adopting enterprise methodology for its SDLC. Bruce did an exceptional job with training for our Business Analysts. He provided real-life company examples as he taught in order to effectively reach all participants including resistant-to-change attendees. Bruce not only knew his material, but had the experience and expertise to back it up. I would recommend Bruce again in the future when training or business analysis leadership expertise is needed.
    - Carrie Blohm, PMP, CSM, ZyQuest, VP of Membership, Member Board of Directors at PMI – Northeast WI
  • I have known Bruce for several years through his affiliation with the IIBA and Requirements Quest. I have attended training courses where Bruce instructed, and participated in two study groups which he organized. Both as an instructor and as a coordinator/facilitator of the study groups, Bruce demonstrated strong business analysis knowledge and coaching skills. Bruce was invaluable in helping us through our study of the BABOK guide. Bruce is very organized and thorough in his planning. His knowledge of business analysis and his ability to convey information in an understandable way was instrumental in learning difficult concepts and receiving my Certified Business Analysis Professional designation. I look forward to working with Bruce in the future as we continue planning efforts for the next Wisconsin Business Analysis Development Day.
    - Carla Baumgartner, TDS Telecom Senior Analyst - IT Business